Privacy Policy

Effective Date: August 1, 2026

Crystal Salesman ("the App") is developed and maintained by Crystal Solutions. This Privacy Policy explains how information is collected, used, and protected when using the application.

Introduction

Crystal Salesman is a mobile application designed for authorized sales representatives working with organizations that use the Crystal Electronics ERP system.

The application enables sales staff to:

• Create sales orders
• Track sales performance
• View stock availability
• Monitor outstanding invoices
• Check advance balances
• Access business reports while working in the field

This application is intended for business use only and does not support public user registration.

Information We Collect

User Information

To provide secure access, the application uses organization-issued login credentials created by your administrator.

Customer Information

When creating sales orders, authorized users may enter:

• Customer Name
• Customer Phone Number
• Customer Address

Business Information

The application securely retrieves business data from your organization's ERP server, including:

• Product Information
• Stock Availability
• Sales History
• Outstanding Invoices
• Advance Balance
• Company & Category Sales Reports
• Monthly Sales Reports
• Sales Performance Statistics

How We Use Your Information

The collected information is used solely to:

• Authenticate authorized users
• Create and manage sales orders
• Display customer and product information
• Track sales activities
• View stock availability
• Monitor outstanding invoices
• View advance balances
• Generate business reports
• Synchronize data with your organization's ERP system
• Improve application performance and reliability

Data Storage

Customer and business information entered through the application is securely transmitted to your organization's ERP server.

Crystal Solutions does not use this information for advertising, marketing, or profiling.

Data Sharing

Crystal Solutions does not sell, rent, or share customer or business information with third parties for advertising or marketing purposes.

Information is shared only with your organization's ERP server as required to perform normal business operations.

Security

We use reasonable technical and organizational measures to help protect business data from unauthorized access, disclosure, or misuse.

User Accounts

Users cannot create accounts within the application.

All user accounts are created and managed by an authorized administrator through the Crystal Electronics Web ERP.

Permissions

Crystal Salesman requires an internet connection to securely communicate with your organization's ERP server.

The application does not access users' personal photos, videos, contacts, or other device data unless explicitly required by a feature and authorized by the user.

Children's Privacy

Crystal Salesman is intended for business use only and is not designed for children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Crystal Solutions

Email: support@crystalsolutions.com

Website: https://crystalsolutions.pk/